As a standard Hotel policy - Child of 3-11 Years is covered under Child Policy. As a matter of fact, most designated Quarantine Hotels levy Food Cost for Child aged 3 Years and above.
Inter-connecting are those rooms which has access between two rooms from inside. Adjoining rooms are next to each other with no access from inside. For bigger families, guest can request interconnecting Rooms for unified stay. Interconnecting room are rare and costly.
Very countable hotels provide authentic taste Indian / Halal Meals as part of their Quarantine Package. Kindly contact Golden Travels +852 46225055 for more information.
Very countable hotels provide authentic taste Indian / Halal Meals as part of their Quarantine Package. Kindly contact Golden Travels +852 46225055 for more information.
As per the current norms and hotel policy, guest rooms are to be booked with meals. Outside Food through Food Apps is mostly allowed by hotels. Policy gets chance on time to time. Also, if the hotel location is far from the Food App service location, then food is not delivered. Few Hotels has policy that only Friends & Family can drop off the food. Alcoholic Beverages are mostly denied.
As per the policy, windows are not allowed to be open. As per the policy, smoking is strictly prohibited.
As per the CHP (Centre for Health Protection) / Department of Health (DOH) guidelines, guest in quarantine mode is strictly not allowed to exit the room before compulsory completion of quarantine period of 7/14/21 Nights.
Room Deposit Policy depends on individual hotel. Deposits are charged in range of HK$2000-5000 per room and is returned during check out after deduction of any incidental charges. Kindly retain deposit receipt.
Most of the budget hotels does not entertain food menu change request once selected.
Yes, most hotels have Wi-Fi included in the package. Speed depends on the hotel category (3*/4*/5*) and overall guest occupancy in the hotel during your period of stay. Device policy depends on hotel to hotel.
Disclaimer - Above Questions are formulated after receiving the same from our guests. Response can be different from time to time and depends on hotel policy and situation. Golden Travels will try its best to assist its esteemed guest.
Hotel Room policy varies from hotel to hotel. Most hotels have room policy of maximum 3 guests (02 Adult + 01 Child or 01 Adult + 02 Child). Child is considered in age group of 3-11 Years at the time of check-in. There are Family Rooms in few hotels which can accommodate 04 Guests (02 Adult + 02 Child or 03 Adult + 01 Child or 01 Adult + 03 Child) – kindly contact Golden Travels at +852 46225055 for more relevant information and updates.
Most hotels agree and allow. You need to ask you friend or family member to mention Exact Guest Name as per booking done with Staying Period / Confirmation Number. Delivery Restrictions depends on respective hotel policy.
Few Hotels have this provision. You may contact Golden Travels at +852 46225055 for information.
There are various conditions attached to it. Few hotels do one time date change without levying penalty if before departure from location the guest is detected with Covid Positive, or Flight got cancelled. Few hotels retain the booking amount for future Quarantine Stay of the guest under condition of Covid Positive or Flight Cancel. All such approvals depend on hotel’s discretion after submission of relevant proofs.
If Guest is detected as Covid Positive after arrival into Hong Kong than hotel has the right to charge full amount. In most scenarios it is case to case basis and formal application is to be done along with documentary proofs. If guest is detected Covid Positive during stay period, then Guest is fully charged, and many hotels also demand room cleaning (disinfection) charges from guest directly or deduct from deposit. Golden Travels will assist its best on case-to-case basis.
To the best of our knowledge and update, it is strictly prohibited to do any type of cooking in the guest room unless hotel room is equipped with hotplate or microwave and is pre-approved by hotel.
It is recommended to request before time for Baby Cot for your infant. While receiving the booking, Golden Travels will by default request Baby Cot for infant (up to 2 years age) but availability is not guaranteed. Bedding Type is on hotel discretion and can only be requested while making reservation and upon hotel check-in personally by guest.
Many hotels Do Not replenish room amenities. They provide one time supplies during check-in. House-keeping services are prohibited inside room. Kindly carry garbage bags which can be disposed outside the room entrance door (without stepping out) after self-cleaning the room.
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